Your Business Insights

Welcome to Your Business Insights Dashboard!

Your dashboard is designed to help you easily track and understand key customer loyalty and retention patterns, giving you the insights you need to build stronger relationships and keep customers coming back.

What You Can Learn from Your Dashboard

• Customer Return Rate: See how many customers are returning, helping you measure repeat business.
• Churn Analysis: Spot trends in customers who have stopped visiting, so you can take action before they’re gone for good.
• Loyalty Trends: Watch loyalty patterns over time, tracking how customers stay engaged with your business.
• Engagement Metrics: Learn how customers are interacting with your products and services, so you know what’s working.

Why These Insights Matter

Understanding these metrics helps you:

• Create targeted strategies to keep customers coming back.
• Enhance customer satisfaction by responding to trends.
• Find areas to improve in your service offerings.
• Make data-driven choices to support your growth.

Key Areas of Dashboard

Stats

You can see the total number of customers, the number of stamps given, the number of rewards given, and the number of vouchers sold. You can also see the percentage increase of each of these for the last 30 days.

Promotion

This takes insights from your data to recommend promotions to get in more customers and increase spending. Just click create promotion and it will guide you through the process. Taking you to the screen below - feel free to change it to suit your business!

Stamps per Hour

This shows you how many stamps have been given out per hour today. This updates in real time and you can see your peaks and troughs.

Stamps per Day

This shows you how many stamps have been given out per day over the last 7 days. You can see which days were quiet and which were busy!

Stamps per Week

This shows you how many stamps have been given out per week over the last 12 weeks (starting Monday). You can see your trend over the last 3 months.

Stamps per Month

This shows you how many stamps have been given out per month over the last 12 months. You can see your trend over the last year whether you're tracking up or down.

Returning Customers per Month

This shows you how many returning customers you have per month over the last 12 months.

Returning Customers per Week

This shows you how many returning customers you have per week over the last week.

Top Customers

This shows you the top three customers by stamps given out. You reward your top customers and stay in touch by sending notifications form the right hand side.